Quality Management
A management system that is designed to assist an organisation achieve its business goals and reduce waste provides real benefit and this is what ISO 9001 Quality Management is about not just customer satisfaction.
Quality as a business attribute is all-encompassing and using a management system based on ISO 9001 is a foundation for all organisations long term sustainability and success.
BS EN ISO 9001:2008 specifies the minimum requirements for a Quality Management System that can be used for certification purposes allowing an organisation to ensure that:
- products and services consistently meet applicable regulatory and customer requirements
- the organisation reaches it's objectives.
The 'Requirements' standard is supported primarily by:
- BS EN ISO 9000:2005 Quality management system fundamentals and vocabulary, and
- BS EN ISO 9004:2009 Managing for the sustained success of an organization. A quality management approach.
Additional publications are on our Quality Extras page, but you can always contact us for more information.
