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Quality Extras

Additional standards and useful publications for purchase.

BS 8477:2014 Code of practice for customer service

BS EN ISO 9000:2015 Quality management systems. Fundamentals and vocabulary

BS EN ISO 9001:2015 Quality management systems. Requirements

BS EN ISO 9004:2018 Quality management. Quality of an organisation. Guidance to achieve sustained success.

BS ISO 9000-1:1994 Quality management and quality assurance standards. Guidelines for selection and use.

BS EN 9100:2018 Aerospace series. Quality management systems. Requirements (based on ISO 9001:2000) and Quality systems. Model for quality assurance in design, development, production, installation and servicing (based on ISO 9001:1994)

BS 10002:2018 Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

BS 10003:2018 Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

BS 44001:2017 Collaborative business relationships. A framework specification

BS 13053-1:2011 Quantitative methods in process improvement. Six Sigma. DMAIC methodology

BS 13053-2:2011 Quantitative methods in process improvement. Six Sigma. Tools and techniques

BS 13500:2013 Code of practice for delivering effective governance of organizations

BS EN ISO 17021-1:2015 Conformity assessment. Requirements for bodies providing audit and certification of management systems. Requirements

BS EN ISO 19011:2018 Guidelines for auditing management systems

BS ISO 20252:2019 Market, opinion and social research. Vocabulary and service requirements

BS ISO 21502:2020 Guidance on Project Management

BS ISO 30300:2020 Information and documentation. Management systems for records. Fundamentals and vocabulary

BS ISO 30301:2019 Information and documentation. Management systems for records. Requirements.

BS ISO/IEC 90003:2018 Software engineering. Guidelines for the application of ISO 9001:2008 to computer software.        

Client Specific Standards

BIP 2109:2020 The design, installation, commissioning and maintenance of fire detection and fire alarm systems in non-domestic premises.

BS 8544:2013 Guide for life cycle costing of maintenance during the in use phases of buildings

BS EN 61439-1:2011 Low-voltage switchgear and controlgear assemblies. General rules.

BS EN 62446-1:2016 Grid connected photovoltaic systems. Minimum requirements for system documentation, commissioning tests and inspection

BS EN 378-1:2016 Refrigerating systems and heat pumps. Safety and environmental requirements. Basic requirements, definitions, classification and selection criteria

BS EN 378-2:2016 Refrigerating systems and heat pumps. Safety and environmental requirements. Design, construction, testing, marking and documentation

BS EN 378-3:2016 Refrigerating systems and heat pumps. Safety and environmental requirements. Installation site and personal protection

BS EN 378-4:2016 Refrigerating systems and heat pumps. Safety and environmental requirements. Operation, maintenance, repair and recovery

BS EN 1838:2013 Lighting applications. Emergency lighting

BS 5266-1:2016 Emergency lighting. Code of practice for the emergency escape lighting of premises

BS 5306-3:2017 Fire extinguishing installations and equipment on premises.

BS 5306-8:2023 Fire extinguishing installations and equipment on premises. Selection and positioning of portable fire extinguishers. Code of practice

BS 5839-1:2017 Fire detection and fire alarm systems for buildings.

BS 7671:2018 Requirements for Electrical Installations. IET Wiring Regulations

BS ISO 14064-1:2019 Greenhouse gases. Specification with guidance at the organization level for quantification and reporting of greenhouse gas emissions and removals

BS ISO 14064-2:2019 Greenhouse gases. Specification with guidance at the project level for quantification, monitoring and reporting of greenhouse gas emission reductions or removal enhancements

BS ISO 14064-3:2019 Greenhouse gases. Specifications with guidance for the validation and verification of greenhouse gas assertions.

BS EN ISO/IEC 17065:2012 Conformity assessment. Requirements for bodies certifying products, processes and services.

BS EN 50171:2021 Central power supply systems

BS EN 50172:2004 Emergency escape lighting system

BS EN 60598-2-22:2022 Luminaires for emergency lighting

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